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March 15, 2017

How to decide whether to ship order on based on a payment's risk

How to decide whether to ship order on based on a payment's risk

Depending on its exposure to payment fraud, the e-commerce service may:

  1. ship directly the product or
  2. run fraud detection first and then ship.

If there is a payment risk, order fulfillment is delayed. The table below summarizes these two options and the reasons that may lead to each.

Direct shipping Reason
Yes If there is no payment risk, products or services are shipped right away.
No A series of tests to reduce payment risk, are carried out before shipment.

Fraud detection. In the case the e-commerce service carries out fraud detection, it may perform two types of detections to reduce its risk of payment fraud:

  1. fully automated detection and
  2. manual detection.

References